Returns & Exchanges

At Albayan Perfumes, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, we offer a hassle-free return and exchange process within 14 days of delivery.

Return Process

• 1.
  Check Eligibility

  Ensure the perfume bottle is unopened, the original cellophane seal is intact, and the packaging is in its original condition.

• 2.
  Initiate Request

  Contact our dedicated customer support team via email or our online portal with your order number and reason for the return.

• 3.
  Secure Packaging

  Place the item securely in its original shipping box with all protective padding to prevent damage during transit.

• 4.
  Receive Refund

  Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 5-7 business days.